General FAQs
—– Delivery FAQs
—– Ordering FAQs
—– Payment FAQs
Is it possible to reserve iPads?
We actually strongly encourage our clients to reserve iPads well in advance. This gives us plenty of time to book and anticipate for future orders, allowing us to cater for everyone. Plus reservations are the only way that you can guarantee availability of iPads when you need them. To make reservations contact us or call us on 020 3397 7531. We will require a small deposit to make a guaranteed reservation and you can reserve up to 6 months in advance.
Can I extend my rental?
We usually have plenty of extra stock to allow for customers to extend their rentals without notice by keeping them for a few extra days, we will charge you the fair extended rental fees which is just the normal days rate for each extra date hired out. However please tell us in advance or on the date due so that we know where our equipment are.
Can I cancel my rental/hire?
Yes, you are free to cancel up to 48 hours before a rental for average sized orders (20 iPads or less). However if you have a particularity large order, say 80 iPads we will discuss cancellation policies on a case by case basis. Large orders may mean that we have to refuse business to other people, therefore it will be a major inconvenience to us and a loss in business if you pull out. Full cancellation policies for large orders will be discussed with you.
What is the maximum number of iPads I can hire?
Max rentals are subject to background checks, normally we will only rent out large quantities to limited companies.
Do you allow rentals to individuals for private use?
Generally yes, but we will carry out background checks and reserve the right to refuse business with anyone.
Do you have age restrictions on rentals?
As with all rental services, rentals are only allowed for 18+, anyone under 18 will need to get someone over 18 to rent for them.